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Last minute Hawaii Dispensary Standard Operating Procedures available from the Marijuana Consultants at Quantum 9

Are you in the process of submitting an Application for Hawaii medical marijuana to the Hawaii Department of Health?

If you haven’t read our Hawaii Dispensary Checklist you can view: Here | Hawaii Dispensary Checklist

Other Hawaii Medical Marijuana Consulting Article: Here | Marijuana Consulting Post

Hawaii Standard Operating Procedures for Sale

Quantum 9 provides the following cannabis Standard Operating Procedures, Good Manufacturing/ Production Practices, Quality Assurance Documentation, Record Keeping Documentation, Sanitation and Security Protocols.

Hawaii Provisioning Center SOPs

  • GMP_Cannabis Drying Curing Manicuring
  • GMP_Cultivation Manual
  • GMP_Grams To Shelf
  • GMP_Harvesting Best Practices
  • GMP_Incoming Plant Material Inspection Report
  • GMP_Labeling Packaging Storage
  • GMP_Log_Visitor Log
  • GMP_Pesticide Log Vertical
  • GMP_Plant Pest Scouting Report
  • GMP_Preventative Action Forms
  • GMP_Preventative Action Log
  • GMP_Record of Detected Matters Restricted Areas Form
  • QA_Foreign Matter Inspection
  • QA_GPP Integrated Pest Management Protocol
  • QA_GPP Media Selection
  • QA_Record of Detected Matters Perimeter Intrusion
  • QA_Record of Detected Matters Restricted Areas
  • QA_Shipping Record
  • SOP_Emergency Action Plan
  • SOP_Yellow Sticky Card Data

Hawaii Security SOP

  • SOP_Security Protocol

Hawaii Quality Control SOPs

  • QA_Adverse Reactions Procedures
  • QA_Air Filtration Protocol
  • QA_Cannabis Potency & Safety Analysis
  • QA_Corrective and Preventative Actions
  • QA_Environmental Controls
  • QA_Heavy Metals Testing
  • QA_Lot and Batch Release Log
  • QA_Master Recall Form
  • QA_Microbials Testing
  • QA_Microbiological Monitoring Program
  • QA_Moisture Content Analysis
  • QA_Pesticide Testing
  • QA_Product Return Log
  • QA_Product Return
  • QA_Quality Assurance Manual
  • QA_Recall Log
  • QA_Sample Collection
  • QA_Sanitation Program
  • QA_Storage Labeling Shipping
  • SOP_Communication to Medical Authority Form
  • SOP_Complaint Log
  • SOP_Complaints
  • SOP_Corrective Action Form
  • SOP_Corrective Action Log
  • SOP_Notice to State – Adverse Reaction
  • SOP_Notice to State – Recalls

Hawaii Waste Disposal SOPs

  • GMP_Cannabis Destruction
  • GMP_Medical Cannabis Waste Disposal Plan

Hawaii Retail Outlet/ Dispensary SOPs

  • GMP_Adverse Reaction Log
  • GMP_Adverse Reaction Record
  • GMP_Cancellation Notice
  • GMP_Certificate of Conformance
  • GMP_Master Recall Form
  • GMP_Product Return Log
  • GMP_Product Return
  • GMP_Training & Specialized Education
  • GMP_Training Agenda
  • QA_Registration Refusal Notice
  • SOP_Daily_Dispensary_Operations_Checklist
  • SOP_Dispensary Compliance 1 day training seminar Guide 1 of 2
  • SOP_Dispensary_Compliance_1 day_training_seminar_Guide_1 of 2
  • SOP_Dispensary Training
  • SOP_Dispensary_Daily_Weight_Checks
  • SOP_Dispensary_EAP
  • SOP_Dispensary_Weekly_Shake_Waste_Damage_Tracking_Form
  • SOP_End of Day Envelope Template
  • SOP_End_of_Day_Registers
  • SOP_Time Tracking_Form
  • SOP_Verbal Order Form
  • SOP_Compassionate_Care
  • SOP_Dispensing_Community_Benefits_Plan

Hawaii Alcohol and Drug-Free

  • SOP_ Drug and Alcohol-Free Workplace Policy

Hawaii Employee Manuals, Handbooks, General SOPs

  • SOP_Employee Benefits
  • SOP _Employee Handbook Policies
  • SOP_Employee Orientation

Hawaii Recordkeeping SOPs

  • SOP_Physical_Inventory_Manual
  • SOP_Record Keeping User Manual

Hawaii Processor SOP

  • GMP_CO2_Operators_Manual

Dispensary SOPs from Cannabis Consultant Quantum 9

If you missed performing these tasks you have already lost:

Hawaii Tax Clearance Certificate

What is a Tax Clearance Certificate?

On page 11 of HB321 paragraph (5) A tax clearance certificate issued by the department of taxation dated not more than thirty days before the date of the application.

A tax clearance certificate is a document that states that you are not behind in your taxes, basically that your taxes are in order. On the Tax Clearance Certificate Application or A-6 Application, it indicates that getting the certificate back could take 10-15 business days. If the certificate request is done past January 15, 2016, then you might have already lost. If you have not set up your company on January 15, 2016, you have also lost due to the fact it is required to have a Hawaii tax ID# to obtain the Tax Clearance Certification.

For questions for the Hawaii Taxation Department, their contact information is below: State Department of Taxation Mailing and Contact Information


P.O. BOX 259

HONOLULU, HI 96809-0259

TELEPHONE NO.: 808-587-4242

TOLL-FREE: 1-800-222-3229

FAX NO.: 808-587-1488



HONOLULU, HI 96813-5094

You can download a State of Hawaii Taxation Certification Clearance Application: Here

Instructions on how to fill out the State of Hawaii Taxation Certification Clearance Application A-6 Form can be downloaded: Here

The only thing I can think of that isn’t very clear is what to put on line 4: “The Tax Clearance Form is Require for?”

Check the box “Other and write in “Department of Health Medical Marijuana Dispensary System.”

How do I get a Hawaii Tax Map Key number?

Tax Map Key Numbers are assigned to each property in the State of Hawaii. Division 3 refers to Hawaii County, which is the “Big Island” of Hawaii. Each district within Hawaii County is numbered from 1 to 9. Zone 1 is the Puna district on the map; Zone 2 is South Hilo, etc.

Hawaii Terms Key

  • Cultivation Centers = Provisioning Centers
  • Dispensary = Retail Outlet
  • Medical Cannabis = Medical Marijuana
  • Governing Body = Department of Health
  • Number of Licenses Available = 8
  • Total Number of Plants at Provisioning Center = 3,000
  • Dispensary License = Two Retail Outlets and Two Provisioning Centers

Unique Qualities of the Hawaii Law

Hawaii does not allow edibles. Individuals who apply for licenses must have lived in the state for at least five years, and locals meeting that residency requirement must own at least 51% of limited liability companies seeking permits. Licensees are not able to neither deliver nor provide free samples. Licensees cannot transport nor manufacture/ cultivate in a different county or island than the retail dispensary. Hawaii has some very specific bottle requirements and does not allow for advertising. On the license, you only have to list an individual if they have 25% or more ownership or interest in the company. Each patient can acquire up to 6 pounds a year. Hawaii allows reciprocity, out of state cards, starting January 1st, 2018.

Hawaii Licenses

Eight (8) Dispensary Licenses ONLY! Each Dispensary License allows two cultivation centers, with no more than 3,000 plants in each, and two retail outlets. HB 321 states the following:

  • 3 Dispensaries in Honolulu
  • 2 Dispensary Hawaii County
  • 2 Dispensary Maui County
  • 1 Dispensary Kauai County
  • You cannot have a dispensary in Kalawao County

No company shall be granted a dispensary license in more than one county. Dispensary can’t be at the same location as cultivation center. On October 1, 2017, the Hawaii Department of Health will review the total patient population by county and determine if additional licenses will be provisioned based on an addition of each area where 500 medical cannabis patients or more are added. A dispensary license cannot be transferred to another individual, firm, corporation, partnership, association, or any form of business or legal entity.

There is a great “to do” list on pages 7 through 12.

Hawaii Application Costs

There are also strict financial requirements for applicants: Contenders for the eight licenses would need a minimum of $1.2 million on hand. The application fee is pegged at $5,000 per location, and the licensing fee is $75,000. $50,000 annual renewal fee.

Hawaii Allowable Products

The medical cannabis consultants assigned to the Hawaii territory have discovered that the following products are allowed to be manufactured: Capsule, tincture, lozenge, oils and oil extracts, ointments and skin lotions, or pill that has been produced using marijuana.

Hawaii Marijuana Rules

The following link will take you to H.B. NO. 321 H.D. 1 S.D. 2 C.D.1 which was published by the House of Representatives of the Twenty-Eighth Legislature, 2015 in the State of Hawaii. Click Here

Important Hawaii Dates

  • Final rules will be published January 4, 2016
  • Last day to get your tax clearance back from State: January 15, 2016
  • Start accepting Applications between January 12-29, 2016
  • Permits will be awarded: April 15, 2016
  • License Holders can start selling: July 15, 2016
  • Additional License Review: October 1, 2017
  • Home Cultivation Stops December 31, 2018
  • Reciprocity starts January 1, 2018

Debilitating Medical Conditions Hawaii

  • Cancer;
  • Glaucoma;
  • Positive Status for Human Immunodeficiency Virus (HIV);
  • Acquired Immune Deficiency Syndrome, or the treatment of these conditions;
  • A chronic or debilitating disease or medical condition or its treatment that produces one or more of the following:
  • Cachexia or wasting syndrome;
  • Severe pain;
  • Severe nausea;
  • Seizures, including those characteristics of epilepsy;
  • Severe and persistent muscle spasms, including those characteristics of
  • Multiple Sclerosis or
  • Crohn’s disease; or
  • Post-traumatic Stress Disorder; or
  • Any other medical condition approved by the department of health pursuant to administrative rules in response to a request from a physician or potentially qualifying patient.

Current Patient Population and Market Size of Hawaii 

There is a total population in Hawaii of 1.42 million. The current adoption rate is .97% of the total state population. The cannabis consultants at Quantum 9 typically see user adoption as high at 2.0%-2.3% of the total state population. Based on HB321, page 1, there are 13,000 patients registered with the Department of Health, sources state that there are over 1,000 patients in the Department of Health queue waiting to be approved.

The medical marijuana consultants at Quantum 9 have done an analysis on the island of O’ahu, and the actual number of patients is closer to 14,000 with 3,500 patients on the island of O’ahu. Patients are allowed to acquire 4 ounces for every 15 days and no more than 8 ounces every 30 days. In other words, each patient can acquire 6 pounds of medical cannabis a year. With an average pound price of $3,000, a case can be made that on day one the market size could be $378,000,000 in year one if no other patients join the program.

Population by Island of the top three largest islands:

  • O’ahu: 953,207
  • Hawaii: 185,079
  • Maui: 144,444

Hawaii Permitting

The Cultivation center must be on land where agricultural production and manufacturing is permitted and must be 750 feet from schools, playgrounds or public housing project.

Hawaii Demographics

The state’s population was 38.6% Asian; 24.7% White (22.7% Non-Hispanic White Alone); 23.6% from two or more races; 10.0% Native Hawaiians and other Pacific Islanders; 8.9% Hispanics and Latinos of any race; 1.6% Black or African American; 1.2% from some other race; and 0.3% Native American and Alaska Native.

Great Hawaii Research


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About Quantum9

Quantum 9, Inc. is a Chicago, IL-based cannabis consulting firm. We specialize in getting high net worth individuals and private equity cannabis business licenses to cultivate, manufacture and dispense marijuana. We have over 50 marijuana consultants that work for the company, and we have practiced in 12 countries. Our areas of expertise include permit acquisition, team building, employee training planning, and process planning. We help clients fully maximize the potential of any cannabis cultivation, processing, and dispensary business.


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